Do you have bad transcription issues? No panic! ;-) Here are some "tips" to improve call quality:
- Check that your 3G/4G/LTE or Wi-Fi (domestic or public network) connection is good enough. RogerVoice needs a stable connexion so as the voice recognition can work well;
- Raise the callee's awareness :
- Remind him to speak as clearly as possible and preferably use short and simple sentences, or make occasional pauses.
- He should ideally be in a place as less noisy as possible, for interferences distort the voice recognition, and words from the person you are speaking to will not be recognised. Also ask him to check the sound quality of his microphone.
In spite of these tips, if the transcription does not get any better, activate the diagnostics mode. Send us the data and we will answer as soon as possible! ;-)